Mostly Play FAQ – Frequently Asked Questions & Detailed Answers

Mostly PlayThe minimum deposit at - is just ৳500. This applies across all major payment methods — bKash, Nagad, or Rocket, whichever you use. There is no fixed maximum deposit limit, though larger transactions may require additional verification. No processing fees are charged on deposits — the full amount goes straight into your account. As part of responsible gaming, setting a monthly deposit limit in advance is a good way to avoid unexpected spending.

To withdraw, log in to your account, go to the "Cashier" or "Withdrawal" section, select your preferred payment method, and enter the amount. Minimum withdrawal ৳500. KYC verification must be completed before your first withdrawal.

Processing times vary slightly depending on the method:

• bKash/Nagad: Usually within 15 to 30 minutes
• Rocket: 30 minutes to 1 hour
• Bank Transfer: 1 to 2 business days

Once your withdrawal request is submitted, a confirmation email/SMS will be sent. If the funds don't arrive within the expected timeframe, contact live chat with your transaction ID for a quick resolution.

Mostly Play All major mobile banking methods in Bangladesh are supported. Currently accepted methods are:

• bKash: Most widely used, with instant deposits and withdrawals
• Nagad: Fast transactions, Dutch-Bangla Bank supported
• Rocket: Dutch-Bangla Bank's mobile banking service
• Bank Transfer: Ideal for large transactions

When making a payment, make sure the mobile number registered to your account matches the number you're paying from. Sending from a different number may cause delays.

Under normal conditions, bikiash and Nagad deposits 1 to 5 minutes Within Mostly Play is credited to your account. For Rocket, it may take up to 15 minutes. If the amount hasn't arrived after 15 minutes, take the following steps:

1. Check whether the transaction was successful in your bKash/Nagad app. Save the transaction ID.
2. Mostly PlayLog in to and refresh the page.
3. If it still hasn't arrived, contact us via live chat with your transaction ID, the number you sent from, and the amount.

If a deposit genuinely fails, the amount is typically returned to your mobile within 1 hour. Contacting the support team can speed things up even further.

Mostly PlayFollow the steps below to enable Two-Factor Authentication on -:

1. Log in to your account and click the profile icon in the top right corner.
2. Go to "Security Settings" or the "Security Settings" option.
3. Enable the "Two-Step Verification" or "2FA" toggle.
4. A verification OTP will be sent to your mobile number — use it to confirm.

Once activated, an OTP will be sent to your mobile every time you log in from a new device. Without this OTP, no one can access your account — even if they know your password. It is strongly recommended to keep this feature enabled at all times.

Mostly PlayMembers logged in to - can view real-time scores and statistics in the live gaming section. Go to the "Live" tab on your dashboard to see live scores, overs, wickets, or points updating instantly for all ongoing matches.

In the Live Casino section, you can play Baccarat, Roulette, and Blackjack with real dealers — a genuine live gaming experience. All you need is an active account and a stable internet connection.

All live features work fully on mobile — just keep your browser up to date.

Forgetting your password happens to everyone. Mostly PlayRecovering your password on - takes just a few minutes:

1. Click the "Forgot password?" link on the login page.
2. The mobile number used during registration Or Enter your email address.
3. A 6-digit OTP will be sent to your mobile, or a reset link will be sent to your email.
4. Create a new password using the OTP or link provided.

Set your new password to at least 8 characters and include a mix of numbers and special characters. If you no longer have access to your registered mobile number or email, contact live chat directly to verify your identity and get assistance.