Last updated: January 2026

Mostly Play's Terms & Conditions – straightforward and transparent

Mostly PlayPlease read these terms before creating an account with us. We've done our best to keep things clear and straightforward — no complicated legal jargon. If you have any questions, our support team is always here.

Effective Date: 1 January 2026

Key Highlights at a Glance

Full details are below — but first, here are the key points to know

Age Restriction & Eligibility

Only users aged 18 and above Mostly Playto open an account. Only one account per person is allowed.

Payments & Withdrawals

Fast payments via bKash, Nagad, and Rocket. KYC verification required for withdrawals. Minimum withdrawal ৳500.

Bonuses & Promotions

All bonuses are subject to wagering requirements. Withdrawals are not permitted while a bonus is active. Once the requirements are met, withdrawals are unlocked automatically.

Account Security

You are responsible for keeping your password confidential. Account sharing is strictly prohibited. If you notice any suspicious activity, Mostly Play May temporarily suspend the account.

Responsible Gaming

Deposit limits and self-exclusion are always available. Keeping gaming fun is our priority.

Dispute Resolution

For any dispute, please contact our support team first. If the issue remains unresolved, you have the right to appeal to the licensing authority.

Payments & Bonuses – Summary

Subject Limit / Condition Applicability
Minimum Deposit ৳ 100 All Methods
Minimum Withdrawal ৳ 500 KYC Required
Maximum Daily Withdrawal ৳ 1,00,000 Standard
Welcome Bonus Wagering 10× (of bonus amount) First Deposit
Free Spins Wagering 15× (of winnings) On selected slots
Bonus Validity 30 days (from activation) All Bonuses
KYC Documents NID or Passport On your first withdrawal
Withdrawal processing time Usually within 24 hours Verified Account
1

General Terms & Eligibility

Mostly PlayBy using 's website and services, you agree to these Terms & Conditions. If you do not accept any of these terms, please refrain from using our services.

These Terms & Conditions Mostly Play and its users. It is your responsibility to read and understand this agreement.

  • These Terms & Conditions may be updated at any time. We will notify members by email before any significant changes take effect.
  • The Bengali version of this document shall serve as the primary reference.
  • Our Privacy Policy is incorporated into and forms part of these Terms & Conditions.

If anything is unclear, feel free to ask our customer support directly – we'll walk you through it in plain, simple language.

2

Account Registration & Eligibility

Mostly PlayTo create an account with us, the following conditions must be met:

  • You must be at least 18 years of age.
  • Only one account per person is allowed. Creating multiple accounts will result in all accounts being closed and any bonuses being forfeited.
  • You must provide accurate and truthful information at the time of registration. Providing false information may result in account termination.
  • You are solely responsible for keeping your account password and login credentials confidential.
  • Sharing your account with others or operating an account on someone else's behalf is strictly prohibited.

⚠️ The information you provide during registration will be used for identity verification. Your name and mobile number must match your National ID card exactly.

The KYC (Know Your Customer) verification process may require a copy of your National ID or passport. Mostly Play Additional verification documents may be requested at any time.

3

Deposit, Withdrawal & Payment Policy

Mostly PlayDeposits at Mostly Play are easy — via bKash, Nagad, and Rocket. Bank transfer is also supported.

  • Minimum deposit: ৳100. Deposits are typically credited to your account instantly.
  • Minimum withdrawal: ৳500. KYC verification must be completed before making a withdrawal.
  • Daily Withdrawal Limit: Up to ৳1,00,000 for Standard accounts. Different limits apply for VIP members.
  • Withdrawals are typically processed within 24 hours. During peak periods, processing may take up to 48 hours.
  • The withdrawal payment method must match the method used for the deposit (to comply with anti-money laundering requirements).

Quick tip: Submit your KYC documents in advance to speed up withdrawals. This way, your first withdrawal won't be delayed.

Mostly Play International standards for anti-money laundering and fraud prevention are followed. Unusual transactions may be subject to additional verification.

4

Bonuses & Promotional Offers

Mostly Play's bonuses are all subject to specific terms and conditions. Please read them carefully before claiming any bonus.

  • Welcome Bonus: Applies to the first deposit only. Withdrawals are not permitted until the wagering requirement has been completed.
  • Wagering Calculation: Multiply the bonus amount by the specified multiplier to get the total wagering requirement.
  • Bonus validity period: Every bonus has a set validity period (usually 30 days). Any bonus that expires before being used will be cancelled.
  • One bonus at a time: Only one bonus may be active at a time.
  • If you'd prefer not to claim a bonus, simply let our support team know at the time of deposit and we'll process it without one.
  • If suspected bonus abuse is detected Mostly Play reserves the right to cancel any bonus.

⚠️ Claiming bonuses from multiple accounts within the same household or on the same device is strictly prohibited and will be treated as bonus fraud.

5

Gaming Rules & Fair Play Policy

Mostly Play's games all use internationally certified RNG (Random Number Generator) technology. Every outcome is entirely random and independent of any previous result.

  • Game results cannot be manipulated in any way.
  • The RTP (Return to Player) rate for each game is listed within the game or on its page.
  • If a bet is voided due to a lost internet connection, it will be settled according to the system log.
  • In the event of abnormal outcomes caused by a technical fault in the game Mostly Play reserves the right to void that round.
  • In Live Casino games, the dealer's decision is final.
6

Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of balance:

  • Using bots or automated software to play games.
  • Deliberately exploiting any game vulnerability or bug for personal gain.
  • Creating multiple accounts to claim bonuses.
  • Using the platform for money laundering or any illegal financial activity.
  • Attempting to manipulate game outcomes by colluding with other players.
  • Attempting to hack or gain unauthorized access to any part of the platform.

If any suspicious activity is detected, Mostly Play The account may be temporarily suspended pending completion of the investigation.

7

Account Closure & Cancellation

You may close your account at any time. Mostly Play Once you contact support, your account is typically closed within 24 hours.

  • You may withdraw any remaining balance before closing your account (bonus terms apply).
  • If an account is terminated due to a breach of terms, any active bonuses and winnings derived from those bonuses may be forfeited.
  • Accounts closed at your own request can be reopened — except in the case of self-exclusion, where reactivation is not permitted before the designated period ends.
8

Responsible Gaming Policy

Mostly Play We believe gaming should always be a form of entertainment — never a source of income or a way to solve problems. That's why we offer the following tools:

  • Deposit Limit: Set daily, weekly, or monthly limits.
  • Session Timer: Automatic logout after a set period of inactivity.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 6 months.
  • Self-Exclusion: Permanently or long-term exclude yourself from the platform.

If you feel that gaming is becoming a problem for you or your family, please reach out to our support team. We're here to help, without judgment.

9

Dispute Resolution Process

If you have a complaint or dispute, please follow the steps below to reach a resolution:

  • Step One: Contact our customer support via live chat or email. Most issues are resolved right there.
  • Step Two: If the issue remains unresolved, submit a formal written complaint to management.
  • Step Three: Third-party mediation – you may appeal to our licensing authority.

Mostly Play All complaints are taken seriously and we aim to provide a written response within 5 business days.

10

Updates to Terms & Contact

Mostly Play We reserve the right to update these Terms & Conditions at any time. Members will be notified by email in advance of any significant changes.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. If you do not agree with the new terms, we recommend closing your account.

  • Email: [email protected]
  • Live Chat: Available at all times in the bottom corner of the site
  • Available 24/7 in Bengali

FAQ

Mostly PlayClaiming the welcome bonus at Mostly Play requires no extra steps. Simply make your first deposit after registering and the bonus will be credited to your account automatically. There are a few things to keep in mind – withdrawals are not available until the specified wagering requirement has been completed while a bonus is active. You must wager a total equal to the bonus amount multiplied by the stated multiplier. For example: a ৳1,000 bonus with a 10× wagering requirement means you need to place ৳10,000 in bets. You can track your remaining wagering requirement in real time from the bonus section of your account. If you prefer not to receive the bonus, notify support before making your deposit.

Mostly Play's VIP program typically has four tiers – Silver, Gold, Platinum, and Diamond. Points accumulate with every bet placed across any game, and reaching a set points threshold unlocks the next tier. Higher tiers come with a range of benefits: increased daily withdrawal limits, faster payment processing, higher cashback percentages, greater points multipliers toward the prize pool, exclusive promotions, and a dedicated personal account manager. The Diamond tier grants access to all top-level benefits. You can check your current tier and see how many points you need to reach the next level in the VIP section of your account.

You've read the terms – now play with confidence

Mostly PlayNo hidden terms, no surprise charges at Mostly Play. Your money is safe, your gaming is fair — that's our promise.

বাংলা